Terms of Service
Last revised: April 15, 2026
These Terms of Service govern all use of the Hearthstone Chimney Co. website, located at chimneysweepmanassas.com, as well as any request for home services submitted through the site or by other means. By browsing the website, submitting a service request, scheduling an appointment, or entering into a service agreement with Hearthstone Chimney Co., a user acknowledges that they have read, understood, and agreed to be bound by every provision set forth herein. Users who do not agree to these terms in their entirety should discontinue use of the website and should not request services. These terms apply equally to residential customers, commercial customers, and any other party that interacts with Hearthstone Chimney Co. through this platform. The date these terms were last revised is noted as April 15, 2026.
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of VA, without regard to its conflict-of-law principles. Any dispute, claim, or legal proceeding arising out of or relating to these terms, the Hearthstone Chimney Co. website, or any services rendered shall be brought exclusively before a court of competent jurisdiction situated in VA. Both parties consent to personal jurisdiction in VA and waive any objection to the laying of venue in such courts. This choice-of-law provision applies regardless of where the user is located at the time of any transaction or dispute.
Workmanship and Parts Warranty
Hearthstone Chimney Co. stands behind the quality of its labor. Specific workmanship warranty terms - including duration and scope - are communicated to the customer in writing at the time services are rendered. Those written terms are incorporated into and made part of the service agreement for that job. Customers should retain any documentation provided at completion of service, as it constitutes the operative warranty record for labor performed.
Parts, components, and materials installed by Hearthstone Chimney Co. may carry separate manufacturer warranties. The duration, coverage, and claim procedures for manufacturer warranties are determined entirely by the respective manufacturer and are not within the control of Hearthstone Chimney Co.. Hearthstone Chimney Co. will make reasonable efforts to assist customers in understanding how to pursue a valid manufacturer warranty claim, but bears no independent liability for defects covered or excluded under a manufacturer’s own warranty terms.
Limitation of Liability
To the fullest extent permitted by applicable law, the total liability of Hearthstone Chimney Co. for any claim arising out of or related to these terms or the services provided shall not exceed the total amount paid by the customer for the specific service that gave rise to the claim. Hearthstone Chimney Co. shall not be liable under any circumstances for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of use, loss of data, lost profits, or property damage beyond the direct scope of the service performed. This limitation applies regardless of the legal theory under which the claim is brought, whether in contract, tort, strict liability, or otherwise, and even if Hearthstone Chimney Co. has been advised of the possibility of such damages.
Scope and Delivery of Services
Hearthstone Chimney Co. provides professional home services to customers in Manassas, VA and the surrounding service area. All services are subject to geographic availability, scheduling capacity, and the professional assessment of the technician assigned to a given job. Hearthstone Chimney Co. reserves the right to decline or modify any service request based on site conditions, safety considerations, or factors identified during that assessment.
Customers should be aware that certain service requests coordinated through chimneysweepmanassas.com may be fulfilled in whole or in part by independent service professionals or partner contractors who work in coordination with Hearthstone Chimney Co.. In such cases, Hearthstone Chimney Co. acts as the coordinating entity and takes responsibility for ensuring that work meets applicable quality standards. The involvement of partner professionals does not diminish the customer’s rights as described in these terms.
Revisions to These Terms
Hearthstone Chimney Co. reserves the right to update, amend, or replace these Terms of Service at any time. When changes are made, the revised terms will be posted to chimneysweepmanassas.com with an updated effective date. Continued use of the website or continued engagement with Hearthstone Chimney Co. for services after any such revision constitutes the user’s acceptance of the then-current version of these terms. Users are encouraged to review this page periodically to remain informed of any updates.
Severability of Provisions
If any individual provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed entirely if modification is not possible. The invalidity or unenforceability of any single provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
Questions and Contact
Customers or site visitors with questions about these Terms of Service, or about services offered by Hearthstone Chimney Co., are encouraged to reach out directly. Use the contact form to submit a question or request and a representative will respond in a timely manner.